Last updated: November 2025
Welcome to spects.nexcentiv.com. We’re committed to delivering your orders quickly, safely,
and efficiently. Please read our shipping policy to understand how we process and deliver
your products. —
- Order Processing
All confirmed orders are processed within 1–2 business days (excluding weekends and
public holidays).
You will receive a confirmation email once your order has been successfully placed and
another notification once it has been shipped, containing tracking details.
Orders placed after 5:00 PM will be processed on the next business day. — - Shipping Time
Delivery time depends on your location and courier partner.
Standard delivery within India typically takes 3–7 business days after dispatch.
For remote or rural areas, delivery may take up to 10–12 business days. — - Shipping Charges
Free shipping is available on all prepaid orders above ₹999.
For orders below ₹999, a standard shipping fee (usually ₹50–₹100) may apply.
Shipping charges, if applicable, will be displayed during checkout before payment. — - Tracking Your Order
Once your order is shipped, you will receive a tracking link via email or SMS.
You can also track your order directly through our website under the “Track Order” section. — - Delays and Exceptions
Delivery delays can occur during festive seasons, high-demand periods, natural events, or
due to courier issues beyond our control.
If there is any unexpected delay or stock issue, our team will contact you via email or phone.
spects.nexcentiv.com is not responsible for delays caused by incorrect addresses or
unavailability of the recipient. — - Damaged or Lost Packages
If your order arrives damaged or appears tampered with, please refuse delivery and notify us
immediately at connect@nexcentiv.com.
In case your package is lost in transit, we will work with the courier partner to investigate and
provide a replacement or refund as appropriate. — - Contact Us
If you have any questions regarding shipping or delivery, please contact:
Email: connect@nexcentiv.com
Website: https://spects.nexcentiv.com